Please feel free to use this page to leave your personal experience of these or other boiler insurance companies. The word count limit per shout is 100. Feel free to continue afterwards with a second shout though. Thanks for your feedback.
Last Message
4 months
ago
- admin : Thank you for your shout guest 2119
- Guest_2119 : I took time off work and waited for 5 hours for Dean from Abbey Heating, London Road, Kingston to come to my home and repair my boiler. He did not turn up despite 2 ‘reassuring’ phone calls. Unimpressed.
- admin : Thanks for the feedback guest_4792. you refer to homeserve?
- Guest_4791 : call centre staff rude, left with hot water for 4 days and I am disabled,otally useless and unhelpful. Left without hotwater for 4 days and I am disabled, a jet bath is a must for my condition and they couldn’t care less. Absolutley
- Craig D : for Homeserve, he was a terrible electrician. Fixed my bathroom light and blew out the kitchen in the process, eventually left them. Not a fair thing to judge a company on this alone but 2 bad experiences is enough for me. I ended up getting AA cover, no problems so far.
- Craig D : I called out homeserve for a one-off repair, they turned up, wondered around with tools in hand for a while then said they couldn’t do the repair as it related to a pipe going into the wall and this wasn’t covered as it was part of the external drainage. Pretty hopeless, got a local plumber to sort it for £40. Do check their T&Cs, it seems like the ‘one price fits all’ call out charge is good but actually they can’t do a whole lot. On a totally unrelated matter, a guy I know used to work f
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